How can we help?
Find answers about communities, events, profiles, safety, and everything in between.
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New to Knoso? Learn the basics of signing up, navigating the app, and making your first connection.
What is Knoso?
Creating your account
Understanding the five tabs
Completing your profile
Your first connection
Manage your photos, bio, visibility, and how others see you across Discover and your profile page.
Editing your profile
Profile photos & preview
Incognito mode
Showing when you're active
Connections on your profile
Create, join, and run groups with feeds, events, chats, and tools for organizers.
What is a community?
Creating a community
Joining public & private groups
Membership requests & approvals
Community settings for organizers
Early-status programs for Knoso’s first communities and members — badges, perks, and Spotlight tokens.
Founding Communities
Founding Members
Founding Community badge
Spotlight tokens for founding groups
Founding vs. regular communities
Discover, host, and RSVP to events inside communities and on the Events tab.
Browsing events
Creating an event
RSVPing & guest lists
Online vs. in-person events
Event notifications
Direct messages, message requests, group chats, and how conversations work on Knoso.
Connections vs. message requests
Sending a message request
Direct messages (1:1)
Group chats in communities
In-app notifications (bell)
Block users, report content, and get help when something doesn’t feel right.
How to block someone
Managing blocked users
Reporting a user or message
Reporting a community or post
Contacting support
Email, phone, notifications, location, student mode, and deleting your account.